Refund Policy
Effective date: February 11, 2026
Digital Products
Because our products are delivered digitally, refunds are evaluated on a case-by-case basis. Please contact support within 7 days of delivery if you experience issues with your files.
Service Orders
Services are initiated after payment confirmation. If a service has not started, you may request a cancellation. Once work has begun, refunds may be partial.
How to Request
Email info@pixeloptimallc.com with your order number and the reason for your request. Our team will respond within 2 business days.
Payment Confirmation
Payments are completed manually with our support team. Please keep your order confirmation for quick reference.